Communications Officer Closing date Friday 05 June 23:55.

To apply, please go to the Ministry of Justice jobs website.

This is an opportunity to work in a highly professional organisation. As an independent inspectorate, we are ambitious to make the best possible difference to the quality of probation services in England and Wales. It is important to the public, to victims and to those who commit crime that these services are as effective and efficient as possible.

Who are we? HM Inspectorate of Probation is an independent Inspectorate, funded by the Ministry of Justice, and reporting directly to the Secretary of State on the effectiveness of work with adults, children and young people who have offended aimed at reducing reoffending and protecting the public.

Who are we looking for? We are now recruiting for a Communications Officer and we warmly welcome applications from minority ethnic and/or Welsh speaking candidates.

Cysylltwch â os hoffech gael yr hysbyseb hon a’r disgrifiad swydd yn Gymraeg. Marciwch eich e-bost “Cais am Gyfieithiad Cymraeg”. Please contact (E-mail address) if you would like this advert and job description in Welsh. Please mark your email “Request for Welsh Translation”.

We are offering these posts as a permanent contract, a two-year secondment or a two-year fixed term contract. The type of contract to be offered will be discussed with the successful candidate.

The option of part‑time or jobshare contracts can be discussed individually.

All the posts we offer will be conditional upon evidence from references and various statutory checks.

How do we select? You must complete your application, demonstrating how you meet the required standard in Behaviours, by no later than Friday 05 June 2020 23:55. We will invite short listed candidates to an interview to be held Thursday 09 July 2020. The interview will be conducted using success profiles, focussing on Strengths. During the current public health emergency, the interview (and if successful, training), may be conducted over video conference software, rather than face to face. We will provide further information to successful candidates prior to interview.


The Communications Team is responsible for designing, publishing and promoting the Inspectorate’s reports and findings.

The Communications Officer will be involved in all aspects of internal and external communications, including some design work according to predetermined templates and format.

HMI Probation operates a flexible working policy and all members of staff can work from home some of the time.

This post is based in Manchester.

Key requirements of the role

  • Plan, compile and issue stakeholder communications and evaluate their use and impact to inform the overall strategy for external communication
  • Create content and collate information for HMI Probation’s internal staff bulletin and other internal communication channels. Evaluate their use and impact to inform the overall strategy for internal communication
  • Take the lead in managing and monitoring the progress of HMI Probation publications, including inspection reports
  • Manage and maintain the content of HMI Probation’s website according to accessibility requirements and house style
  • Post social media content in accordance with HMI Probation’s policy
  • Evaluate and report on communications to inform the overall strategy of the team, directorate and organisation.
  • Using relevant templates, design documents ready for publication.
  • Explore and make proposals on the use of new technology and software
  • Work with stakeholders to ensure that requirements are understood and facilitate good working relationships, acting on feedback as appropriate
  • Recognise and promote diversity issues in all aspects of work

Person Specification – Success Profiles

Changing and Improving

Regularly review own and team’s work and take the initiative to suggest ideas to make improvements. Give feedback on changes in a constructive manner. Take a positive, open approach to the possibility of change and encourage others to do the same. Look for ways to use technology to achieve efficient and effective results. Consider accessibility needs of the diverse range of end users.

Making Effective Decisions

Take responsibility for making effective and fair decisions, in a timely manner. Analyse and research further information to support decisions. Talk to relevant people to get advice and information when unsure how to proceed. Explain how decisions have been reached in a clear and concise way, both verbally and in writing. Demonstrate the consideration of all options, costs, risks and wider implications, including the diverse needs of end users and any accessibility requirements.

Communicating and Influencing

Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money. Interact with others in an enthusiastic way. Express ideas clearly and with respect for others. Listen to and value different ideas, views and ways of working. Respond constructively and objectively to comments and questions. Handle challenging conversations with confidence and sensitivity.

Review existing sources of insight (including previous communication activity) to understand the overall context for communication and audience. Interpret quantitative and qualitative data to identify stakeholder and audience insights. (Government Communications Service)

Developing Self and Others

Identify gaps in own and team’s skills and knowledge. Set and consistently meet development objectives. Seek learning opportunities. Support the development plans of all colleagues, recognising how diversity of experience/background can help to build an inclusive team culture. Consider the contributions of all team members and delegate work to aid the learning and development of all. Encourage and listen to developmental feedback from colleagues.

Delivering at Pace

Follow relevant policies, procedures and legislation to complete your work. Have a positive and focused attitude to achieving outcomes, despite any setbacks. Regularly check performance against objectives, making suggestions for improvement or taking corrective action where necessary. Ensure that colleagues are supported where tasks are challenging.

Ability to deliver work accurately and to tight deadlines Essential


Experience in using design software Desirable
Experience of using social media channels Desirable
Proficiency in Microsoft Office 365 (especially Word) Desirable


Further Information:

We are committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, ethnic origin, disability, sexual orientation, faith or any other factor not relevant to a person’s work.

If you would like to discuss this post, please contact: Zach Rathore, Senior Communications Officer on 07394 715417 or We would ask that you please read the application information thoroughly first.