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Warwickshire and West Mercia is performing well in some areas but needs to do more to support rehabilitation and protect the public. Inspectors have rated the service as ‘Requires improvement’ overall.

The new owners of a probation service in Wales should make further changes to improve their work with offenders and better protect the public, according to inspectors.

This inspection is part of our programme of youth offending service inspections. As planned, we have inspected and rated Walsall Youth Justice Service (YJS) across three broad areas.

Lack of proper education provision in Dudley for young offenders is a serious issue that is not getting the attention it deserves and progress has been too slow, according to inspectors.

HM Inspectorate of Probation conducted a routine inspection of the North East Division of the NPS and looked at 10 aspects of its work. The Inspectorate has given the Division an overall ‘Good’ rating, its second-highest mark.

Inspectors have praised South Tees Youth Offending Service (YOS) for the high quality of its work with children and young people.

We last inspected Kent, Surrey and Sussex Community Rehabilitation Company (KSS CRC) in 2016 as part of our quality and impact inspection of Kent. Back then, the CRC had made an excellent start after Transforming Rehabilitation and it is clear that further improvements to delivery have been made.

HM Inspectorate of Probation found some “impressive” practices in place, with staff committed to supporting children and young people in custody and in the community. The Inspectorate has given Liverpool YOS an overall ‘Good’ rating.

This is a Community Rehabilitation Company (CRC) with proud traditions of high-quality work. We found weak assessment and planning practices, however, that frequently failed to tackle offending or protect the public. We rated the CRC as ‘Requires improvement’.

This is the fifth report in our new programme of inspections of the National Probation Service (NPS) divisions. While improvement is still needed, the London division of the NPS has made progress since our last inspection (2017). The division is well led overall.