25. Safe outcomes for detainees are supported by effective leadership and management.

The following indicators describe evidence that may show this expectation being met. They do not exclude other ways of achieving it.

  • Managers from all organisations and agencies working with detainees pay close personal attention to ensuring that risks to vulnerable detainees are safely managed.
  • Managers at all levels allocate sufficient resources to promote safety and minimise psychological insecurity.
  • Managers develop and implement a clear strategy for promoting an environment in which detainees feel that they are safe and that any anxieties they have are being addressed.
  • Home Office managers ensure swift and efficient case progression and detainees are kept informed.
  • Managers are visible and appropriately challenge staff and, when necessary, detainees.
  • Managers make effective use of data to identify and minimise detainees’ anxieties and any risks to the safety of detainees and staff.
  • Managers from all organisations work in partnership to promote a multidisciplinary approach to care for vulnerable detainees.
  • Managers ensure that security arrangements are effective and proportionate.

Human rights standards

Leadership and management of safety
In relation to expectation 25 above: Human rights standards recognise that places of detention should be managed in accordance with the obligation to respect the humanity and inherent dignity of those detained, and require that staff and managers have the necessary aptitude and training to perform their roles. See SMR 74.1, 75, 76, 79.1; EPR 71–77, 81, 83, 87.1; UNHCR–DG 8[48(xvi)]; CPT 6.