Prisoners are treated with respect for their human dignity.

Staff-prisoner relationships

Prisoners are treated with respect by staff throughout their time in custody, and are encouraged to take responsibility for their own actions and decisions.

Find out more about our expectations for staff-prisoner relationships.

Daily life

Prisoners live in a clean and decent environment and are aware of the rules and routines of the prison. They are provided with essential basic services, are consulted regularly and can apply for additional services and assistance. The complaints and redress processes are efficient and fair.

Find out more about our expectations for daily life.

Equality, diversity and faith

There is a clear approach to promoting equality of opportunity, eliminating unlawful discrimination and fostering good relationships. The distinct needs of prisoners with particular protected characteristics and any other minority characteristics are recognised and addressed. Prisoners are able to practise their religion. The chaplaincy plays a full part in prison life and contributes to prisoners’ overall care, support and rehabilitation.

Find out more about our expectations for equality, diversity and faith.

Health, well-being and social care

Patients are cared for by services that assess and meet their health, social care and substance use needs and promote continuity of care on release. The standard of provision is similar to that which patients could expect to receive elsewhere in the community.

Find out more about our expectations for health, wellbeing and social care.

Leadership and management of respect

Respectful outcomes for prisoners are supported by effective leadership and management.

Find out more about our expectations for leadership and management of respect.