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https://www.justiceinspectorates.gov.uk/hmicfrs/recommendation/nottinghamshire/8792/

Cause of concern

Nottinghamshire Police is failing to respond appropriately to some people who are vulnerable and at risk at the initial point of contact. This means that early opportunities to safeguard victims and secure evidence at the scene are being missed, and victims are being put at risk.

Recommendations

To address these causes of concern, HMIC recommends that the force should take immediate steps to ensure that:

  • it improves its initial assessment and response to incidents involving all vulnerable people, by ensuring that staff working in call handling understand and complete assessments of threat, risk and harm to appropriate standards, consistently record them on force systems and are supervised effectively;
  • its response to incidents is determined by this initial assessment of risk in order to ensure victims are kept safe, and not by the availability of response officers.

[on]2nd March 2017 [status]awaiting-review[/status][/on][on]11th April 2018 [comment]

The force was subject to a re-inspection in June 2017 and again in Autumn 2017 to examine progress. Areas for improvement still required were then highlighted in March 2018 PEEL Effectiveness report.

[/comment][/on][on]14th May 2018 [status]complete[/status][/on][on]14th May 2018 [comment]

This recommendation can be closed.The force was subject to a re-inspection in June 2017 and again in Autumn 2017 to examine progress. Areas for improvement still required were then highlighted in March 2018 PEEL Effectiveness report which supersedes this recommendation.

[/comment][/on]