An inspection of the service provided to victims of crime by British Transport Police
British Transport Police (BTP) has responsibility for policing the rail network throughout Great Britain, so Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has worked collaboratively with Her Majesty’s Inspectorate of Constabulary Scotland to produce a single report that covers its whole jurisdiction.
Differences in legislation, policy and procedure in Scotland have necessitated a two-phased approach to this inspection, with BTP (Scotland) being examined in its own operating context separately from England and Wales.
The products from these two phases of work have been brought together into this single report that encompasses the whole force area. Unless otherwise stated, our findings apply to all parts of the force’s jurisdiction in Great Britain.
This report details our findings from a review of the service provided by BTP for each of the six components of the victim service assessment. These comprise:
- call handling;
- deployment of resources;
- crime recording;
- screening and allocation;
- investigation; and
- outcomes.
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British Transport Police recording almost 98 per cent of all crimes