Effectiveness, efficiency and people 2021/22 – West Midlands Fire Service
This is our second full assessment of fire and rescue services in England. Our focus is on the service they provide to the public, and the way they use the resources available.
The inspection assesses how effectively and efficiently West Midlands Fire Service prevents, protects the public against and responds to fires and other emergencies. We also assess how well it looks after the people who work for the service.
In carrying out our inspections of all 44 fire and rescue services in England, we answer three main questions:
- How effective is the fire and rescue service at keeping people safe and secure?
- How efficient is the fire and rescue service at keeping people safe and secure?
- How well does the fire and rescue service look after its people?
This report sets out our inspection findings.
Get the report
You can read the service’s report by exploring the web pages on this site or by downloading the PDF file.
Read the report onlineEffectiveness, efficiency and people 2021/22 – West Midlands Fire Service (HTML)
Download the report
Effectiveness, efficiency and people 2021/22 – West Midlands Fire Service (PDF document)
Get the press release
West Midlands Fire Service’s performance has improved
Find out more
About the service
Find out more about West Midlands Fire Service
Other service reports
You can find all 16 tranche 3 service reports in the Fire and Rescue Service inspections 2021/22 – Round 2, Tranche 3 publication.
You can see how other services performed using our interactive grade table. This table is updated throughout the year as each report is published.
Our first inspection took place in 2018/19. You can read each service’s assessment on the 2018/19 results page.
Our second inspection took place in 2020. We were commissioned by the Home Secretary to inspect how fire and rescue services in England were responding to the COVID-19 pandemic: Responding to the pandemic: The fire and rescue service’s response to the COVID-19 pandemic in 2020.