Cornwall Fire and Rescue Service: Cause of concern revisit letter
Between March and May 2021, we inspected Cornwall Fire and Rescue Service (FRS). During that inspection, we identified one cause of concern:
- By 31 August 2021, the service should have plans in place for:
- an effective system to define the levels of risk in the community;
- the development and delivery of a prevention strategy that prioritises the people most at risk of fire and ensures that work to reduce risk is proportionate; and
- the review of systems and processes for dealing with referrals from partner agencies. This is to make sure they are managed effectively, and the backlog of safe and well visits is reduced and resourced in accordance with risk.
Cornwall FRS submitted an action plan setting out how it would address the area of concern and the recommendations.
Between 16 and 19 January 2023, we revisited the service to review progress on their action plan. In our inspections, if we identify a more serious, critical or systemic shortcoming in a force or service’s practice, policy or performance, we will report it as a cause of concern. A cause of concern will always be accompanied by one or more recommendations.
This letter provides an update on our findings.
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