Lancashire PEEL 2018
Efficiency
How efficiently does the force operate and how sustainable are its services to the public?
How well does the force use its resources to meet the demand it faces?
This question was not subject to detailed inspection in 2018/19, and our judgment from the 2017 efficiency inspection has been carried over.
How well does the force plan for the future?
The constabulary is outstanding at planning for the future.
It understands the changing nature of the types of incidents it is being asked to deal with. It uses technology to predict how many calls and crimes it will deal with in the next four years. This means it can plan to make sure it has the people and skills it needs.
It is innovative in how it understands what the public need from the police. It analyses thousands of calls so that it can improve its service. It uses public surveys and social media, so it knows what the public want. This helps it invest money in the services that are needed.
The constabulary trains its workforce to have the skills it needs. It encourages people from all communities to join the constabulary. It checks regularly that it is a diverse employer. It is recruiting more people to be investigators, so that it can investigate crime well.
It has detailed finance plans, including planning for several possibilities. The plans are subject to external scrutiny. The constabulary knows how much money it has and how much it needs. This helps it to plan where money must be spent, and where it can be saved.
The constabulary works well with other agencies and organisations, but only where this benefits the service to the public. It has collaborated with academia to develop a forensic science academy. This means that it is at the forefront of forensic research. This will help it prepare for the future.
Detailed findings for question 2