Durham PEEL 2018
Efficiency
How efficiently does the force operate and how sustainable are its services to the public?
How well does the force use its resources to meet the demand it faces?
This question was not subject to detailed inspection in 2018/19, and our judgment from the 2016 efficiency inspection has been carried over.
How well does the force plan for the future?
Durham Constabulary assesses its demand profile and the likely demand for its services as part of its annual planning cycle. This examines and reviews all demand for the constabulary in the previous 12 months. It recognises the threats and opportunities posed by changing technology. It is investing heavily in improving information technology and the skills of its workforce so they are all digitally aware and competent. This includes a digital leadership programme to help officers and staff exploit data and technology opportunities in the investigation of crime.
The constabulary’s strategic planning framework ensures that its financial resources and workforce plan are aligned with its understanding of demand. The constabulary has undertaken consultation and engagement to understand:
- what the public want; and
- how expectations are changing.
We found a clear link between the constabulary’s public consultation and its planning and resource allocation.
The constabulary’s workforce planning is comprehensive. Training is prioritised against the constabulary’s most important priorities. Career pathways and succession planning are in place. The constabulary advertises all senior posts externally, which ensures it constantly brings in new perspectives, approaches and ideas.
The constabulary’s financial plans are based on sound planning assumptions. It has subjected them to extensive scenario planning to test their validity. It has a clear vision for the future alongside a comprehensive understanding of current and future demand.
Detailed findings for question 2