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Kent PEEL 2017

Effectiveness

How effective is the force at keeping people safe and reducing crime?

Last updated 22/03/2018
Good

Kent Police is good at keeping people safe and reducing crime, and it continues to make positive improvements in terms of its effectiveness. When required, the force attends incidents promptly. Its investigations are generally thorough and lead to satisfactory outcomes for victims.

The force has introduced a new operating model and has moved a large number of officers into new and primarily investigative roles focused on crimes which involve vulnerable people as victims. The force appears to be implementing its new model well. It is also testing a new approach to assessing crimes which allows officers to concentrate on cases that are more likely to result in a positive outcome for victims. Kent Police generally provides victims of crime with a good service and usually updates them regularly as investigations progress. The force continues to improve the way it reduces re-offending and has introduced an effective process to ensure that people who are wanted can be found, and arrested when appropriate.

The force has a good understanding of the nature and scale of vulnerability throughout Kent. Dealing with vulnerable people is a well-established part of its daily activity. The force works well in responding to victims who are vulnerable and in investigating crimes committed against them. It is developing its understanding of why some victims do not support police action, and is acting to reduce the number of victims who are unwilling to support prosecutions so that it can bring more offenders to justice. Officers have mobile devices that they can use when they are at the scene of an incident to refer victims to local advice and support services, so that victims can get appropriate support quickly and easily. However, we found that the body-worn video cameras are not always used to gather evidence at incidents.

The force works well with partner agencies, such as local authorities and charities to support and safeguard victims. It supports people with mental health conditions and is undertaking extensive work to improve in this area, both internally and with other organisations.

Kent Police has the necessary arrangements in place to fulfil its national policing responsibilities, and to respond to an attack which requires an armed response.

Questions for Effectiveness

2

How effective is the force at investigating crime and reducing re-offending?

Kent Police is good at investigating crime and reducing re-offending. The force:

  • attends incidents promptly;
  • undertakes generally thorough investigations, leading to satisfactory outcomes for victims;
  • provides crime victims with a good service and usually updates them frequently as investigations progress;
  • continues to improve the way it reduces re-offending; and
  • has introduced an effective process to better manage wanted people.

The force has introduced a new operating model, which it appears to be implementing well. It has moved a lot of officers into new, primarily investigative roles focused on vulnerable people.

The force is also testing a new approach which allows it to focus on investigating crimes that are more likely to result in a positive outcome for victims.

Good

Areas for improvement

  • The force should ensure that all investigations are completed to a consistently good standard and in a timely manner so that victims receive an appropriate level of service.
3

How effective is the force at protecting those who are vulnerable from harm, and supporting victims?

Kent Police is good at protecting those who are vulnerable from harm, and supporting victims. The force has a good understanding of the nature and scale of vulnerability in its area. Dealing with vulnerability is a well-established part of its daily activity. The force is:

  • good at responding to vulnerable victims and investigating crimes committed against them;
  • developing its understanding of why some victims do not support police action, so it can bring more offenders to justice;
  • working well with partner agencies, such as local authorities, to support and safeguard victims; and
  • improving its response to mental health demand, undertaking extensive work both internally and with partners to prepare for the future.

Officers can use mobile devices at the scene of an incident to refer victims to local advice and support services quickly and easily. However, we found that use of body-worn video cameras to gather evidence is mixed.

Good
5

How effective are the force’s specialist capabilities?

National threats often require forces to work together, across force boundaries. These threats include terrorism, large-scale disorder and civil emergencies. We examined the capabilities in place to respond to these threats, in particular a firearms attack.

Most positively, the force:

  • works constructively with French authorities to ensure an effective response to incidents related to the Eurotunnel;
  • tests its skills in training exercises;
  • carefully debriefs training exercises and major incidents to improve its response to national threats; and
  • has developed a good understanding of the threat to the public from an armed attack.

Ungraded