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Surrey PEEL 2016

Other inspections

How well has the force performed in our other inspections?

In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections; others are joint inspections.

Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.

Leadership

Last updated 08/12/2016

Police leadership is crucial in enabling a force to be effective, efficient and legitimate. This inspection focused on how a force understands, develops and displays leadership through its organisational development.

Since the new chief constable of Surrey took command in December 2015, he has carried out consultation and held leadership seminars with all those in the rank of inspector and above and their police staff equivalents. The seminars have been well received, but unsurprisingly the messages have not yet reached more junior officers and staff, with the result that they have limited understanding of the force’s leadership expectations.

The force has a limited understanding of leadership at all levels. A review of leadership skills has not taken place, so capabilities and any gaps in skills are not fully understood. However, the force has a good record of using surveys to gauge the views of its workforce and acts on the results of the findings.

At the time of our inspection, most officers and staff had a personal development review with their line manager, but the quality of these is mixed. Some of the workforce only have limited or generic personal objectives. Officers and staff do not generally feel engaged with the reviews, or recognise their benefits. The reviews are not used in the promotion process, to develop talent, or to manage poor performance.

The force has taken steps to ensure that its workforce is fully representative of the diversity within the communities it polices, but still has more work to do. There are a number of initiatives, many of which are in their infancy, aimed at addressing this.

Questions for Leadership

1

How well does the force understand leadership?