North Wales PEEL 2016
How well has the force performed in our other inspections?
In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections; others are joint inspections.
Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.
Police leadership is crucial in enabling a force to be effective, efficient and legitimate. This inspection focused on how a force understands, develops and displays leadership through its organisational development.
North Wales Police communicates well with both its workforce and other organisations. Its leadership expectations are fairly well understood across the force and leaders encourage challenge. There is less understanding of the force’s revised ‘leadership principles’, and although the force is planning to communicate with officers and staff about these, there has been limited discussion with employees about the development of these principles.
The force understands its leadership capabilities across ranks, grades, roles and teams and uses this knowledge to resolve concerns about team development and team dynamics. It has recently introduced a formal annual appraisal system and talent management approach. However, at the time of our inspection, not all officers and staff benefited from this new system. In the past, in the absence of any formal or systematic approach, the force relied on line managers to identify individual and team development problems. The quality and regularity of one-to-one line manager meetings are inconsistent.
The force uses a range of methods to develop talent, but these are neither communicated effectively nor well understood by the workforce. In the absence of a formal talent management scheme, the force has to rely on immediate line managers to select staff for promotion and development opportunities. The force has worked hard to develop leadership skills, and its teams are diverse in terms of experience, background and skills. North Wales Police encourages innovation. Both officers and staff felt that the force welcomed new ideas and challenge.