Fire and Rescue Service Assessments
Our fire and rescue service assessments are an annual inspection programme of services in England. We assess services on their effectiveness, efficiency and how well they look after their people. We judged them as outstanding, good, requires improvement or inadequate on these categories (or pillars) based on inspection findings, analysis and Her Majesty’s Inspectors’ (HMIs’) professional judgment across the year.
Each pillar comprises specific questions that focus on core areas of FRS work. We also apply judgments to these questions.
We inspect services in one of three tranches across the inspection period. Grades for each service will appear below, when we publish our findings.
This is an overview of the grades we gave services in England for our 2018/19 inspection period. There are three principal themes or pillars, making up eleven questions overall.
Key
Effectiveness
Efficiency
People
Outstanding
Good
Requires improvement
Inadequate
Effectiveness - Question 1
How well does the FRS understand the risk of fire and other emergencies?
Effectiveness - Question 2
How effective is the FRS at preventing fires and other risks?
Effectiveness - Question 3
How effective is the FRS at protecting the public through the regulation of fire safety?
Effectiveness - Question 4
How effective is the FRS at responding to fires and other emergencies?
Effectiveness - Question 5
How effective is the FRS at responding to national risks?
Efficiency - Question 1
How well does the FRS use resources to manage risk?
Efficiency - Question 2
How well is the FRS securing an affordable way of managing the risk of fire and other risks now and in the future?
People - Question 1
How well does the FRS promote its values and culture?
People - Question 2
How well trained and skilled are FRS staff?
People - Question 3
How well does the FRS ensure fairness and diversity?
People - Question 4
How well does the FRS develop leadership and capability?
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Requires improvement
Effectiveness - Question 3 - Inadequate
Effectiveness - Question 4 - Requires improvement
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Requires improvement
Efficiency - Question 2 - Good
People - Question 1 - Inadequate
People - Question 2 - Good
People - Question 3 - Inadequate
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Requires improvement
Effectiveness - Question 3 - Requires improvement
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Requires improvement
Efficiency - Question 2 - Requires improvement
People - Question 1 - Requires improvement
People - Question 2 - Good
People - Question 3 - Requires improvement
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Good
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Good
Efficiency - Question 2 - Good
People - Question 1 - Good
People - Question 2 - Good
People - Question 3 - Good
People - Question 4 - Good
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Good
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Good
Efficiency - Question 2 - Good
People - Question 1 - Requires improvement
People - Question 2 - Good
People - Question 3 - Requires improvement
People - Question 4 - Good
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Requires improvement
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Requires improvement
Effectiveness - Question 4 - Inadequate
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Requires improvement
Efficiency - Question 2 - Good
People - Question 1 - Good
People - Question 2 - Good
People - Question 3 - Good
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Requires improvement
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Good
Efficiency - Question 2 - Good
People - Question 1 - Requires improvement
People - Question 2 - Good
People - Question 3 - Requires improvement
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Requires improvement
Effectiveness - Question 3 - Good
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Requires improvement
Efficiency - Question 2 - Good
People - Question 1 - Requires improvement
People - Question 2 - Good
People - Question 3 - Requires improvement
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Requires improvement
Effectiveness - Question 2 - Requires improvement
Effectiveness - Question 3 - Good
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Requires improvement
Efficiency - Question 2 - Requires improvement
People - Question 1 - Requires improvement
People - Question 2 - Requires improvement
People - Question 3 - Requires improvement
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Requires improvement
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Good
Efficiency - Question 2 - Good
People - Question 1 - Requires improvement
People - Question 2 - Good
People - Question 3 - Requires improvement
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Requires improvement
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Not being graded
Efficiency - Question 1 - Good
Efficiency - Question 2 - Requires improvement
People - Question 1 - Requires improvement
People - Question 2 - Requires improvement
People - Question 3 - Requires improvement
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Good
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Good
Efficiency - Question 2 - Good
People - Question 1 - Outstanding
People - Question 2 - Good
People - Question 3 - Good
People - Question 4 - Good
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Requires improvement
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Good
Efficiency - Question 2 - Good
People - Question 1 - Requires improvement
People - Question 2 - Requires improvement
People - Question 3 - Good
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Requires improvement
Effectiveness - Question 3 - Requires improvement
Effectiveness - Question 4 - Requires improvement
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Inadequate
Efficiency - Question 2 - Requires improvement
People - Question 1 - Requires improvement
People - Question 2 - Requires improvement
People - Question 3 - Requires improvement
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Good
Effectiveness - Question 2 - Good
Effectiveness - Question 3 - Requires improvement
Effectiveness - Question 4 - Good
Effectiveness - Question 5 - Good
Efficiency - Question 1 - Good
Efficiency - Question 2 - Good
People - Question 1 - Good
People - Question 2 - Good
People - Question 3 - Requires improvement
People - Question 4 - Requires improvement
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected
Effectiveness - Question 1 - Not yet inspected
Effectiveness - Question 2 - Not yet inspected
Effectiveness - Question 3 - Not yet inspected
Effectiveness - Question 4 - Not yet inspected
Effectiveness - Question 5 - Not yet inspected
Efficiency - Question 1 - Not yet inspected
Efficiency - Question 2 - Not yet inspected
People - Question 1 - Not yet inspected
People - Question 2 - Not yet inspected
People - Question 3 - Not yet inspected
People - Question 4 - Not yet inspected