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West Midlands Fire and Rescue Service

West Midlands Fire Service helps to keep 2.8 million people in the West Midlands safe. It serves a diverse population across Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton. It’s the second largest service in England.

The service is committed to attending the most serious incidents within five minutes. It works with partners and the community to identify risks across the West Midlands and uses this evidence as the basis for its community safety strategy. In 2015 the service attended nearly 25,000 incidents. Of these, around 10,000 were fires and 2,300 were road collisions.

The service carried out 30,277 checks in people’s homes last year and worked with businesses to help keep their employees and customers safe. This prevention and community safety work helps to stop fires happening in the first place.

The service has maintained and built on a strong collaborative relationship with other blue light services, local authorities and other partners throughout the West Midlands.

Its relationship with the health sector has contributed to the progress made in reducing emergency response demand, and reducing the likelihood of having an emergency by taking many different types of preventative action. This work includes safe and well checks, road safety education, school visits and working with businesses.

The service is administered by the West Midlands Fire and Rescue Authority, which comprises 27 councillors from seven councils (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton).

Connect with West Midlands Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Wendy Williams
    is HMI for West Midlands Fire Service
  • HMICFRS region: The service is in HMICFRS’s Western fire region

Contact Wendy Williams

HMICFRS’s role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary has independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Fire & Rescue Chief

Phil Loach