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Promoting improvements
in policing and fire & rescue
services to make everyone safer

West Midlands Fire and Rescue Service

West Midlands Fire Service helps to keep 2.8 million people in the West Midlands safe. The second largest fire and rescue service in England, it serves a diverse population across Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton.

West Midlands is committed to attending the most serious incidents within five minutes. It works with partners and the community to identify risks across the West Midlands and uses this evidence as the basis for its Community Safety Strategy. In 2017/18 the service attended 26,708 incidents. Of these, 10,592 were fires and 2,382 were road collisions.

The service carried out 31,576 Home Fire Safety Checks to people’s homes in 2017/18 and worked with businesses to help keep their employees and customers safe.

The service has maintained and built on a strong collaborative relationship with other blue light services, local authorities and other partners throughout the West Midlands.

WMFS is administered by West Midlands Fire and Rescue Authority, which comprises 15 councillors from across its service delivery area.

Connect with West Midlands Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Wendy Williams
    is HMI for West Midlands Fire Service
  • HMICFRS region: The service is in HMICFRS’s Western fire region

Contact Wendy Williams

HMICFRS’s role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary has independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts – 2019/20

Service Area

348 square miles


2.93m people
up4% local 5 yr change


99% wholetime firefighters
1% on-call firefighters
0.48 per 1000 population local
0.57 national level
down10% local 5 yr change
down8% national 5 yr change


38 stations
41 fire engines


3.1 fire incidents per 1000 population local
2.7 national
2.6 non-fire incidents per 1000 population local
3.1 national
3.1 fire false alarms per 1000 population local
4.1 national


£23.58 firefighter cost per person per year
£24.53 firefighter cost per person per year (national)

Chief Fire Officer

Phil Loach