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Suffolk Fire and Rescue Service

The fire & rescue service covers the county of Suffolk, which includes Ipswich, Lowestoft, Bury St Edmunds, Newmarket and Felixstowe (one of the largest container ports in Europe). The service has 35 stations across the county. Its primary role is to provide effective prevention, protection and emergency response services. It provides emergency services to the communities of Suffolk and its visitors, 24 hours a day.

The work the service does to reduce fires and fire-related deaths and injuries is a major contribution to reducing risk in the community and making Suffolk safer.

Connect with Suffolk Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Zoë Billingham
    is HMI for Suffolk Fire and Rescue Service
  • HMICFRS region: The service is in HMICFRS’s Eastern fire region

Contact Zoë Billingham
(e-mail address)

HMICFRS’s role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary has independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts

Service Area

1,468 square miles


0.76m people 3% local 5 yr change


37% wholetime 63% on-call
0.79 per 1000 population local 1 national level
12% local 5 yr change 17% national 5 yr change


35 stations 58 appliances


2.2 fire incidents per 1000 population local 3.0 national
1.3 non-fire incidents per 1000 population local 3.1 national
2.8 false alarms per 1000 population local 4.1 national


£17,730 Firefighter cost per 1000 population per year £22,380 Firefighter cost per 1000 population per year (national)

Chief Fire Officer

Mark Hardingham