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Norfolk Fire and Rescue Service

Norfolk County Council is the statutory fire authority providing a Fire and Rescue Service for the county of Norfolk in the east of England. Norfolk is a largely rural county with a population density of 401 per square mile (155 per square kilometre). Of the county’s population, 40 percent live in four major built up areas: Norwich (213,000), Great Yarmouth (63,000), King’s Lynn (46,000) and Thetford (25,000).

The service has 42 stations, managed within four districts, with their headquarters being co-located with the Norfolk Constabulary in the town of Wymondham, nine miles south of Norwich.

Connect with Norfolk Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Zoë Billingham
    is HMI for Norfolk Fire and Rescue Service
  • HMICFRS region: The service is in HMICFRS’ Eastern fire region

Contact Zoë Billingham

HMICFRS’ role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary has independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts – 2019/20

Service Area

2,079 square miles

Population

0.91m people
up3% local 5 yr change

Workforce

40% wholetime firefighters
60% on-call firefighters
0.77 per 1000 population local
0.57 national level
No change local 5 yr change
down8% national 5 yr change

Assets

42 stations
51 fire engines

Incidents

2.5 fire incidents per 1000 population local
2.7 national
2.8 non-fire incidents per 1000 population local
3.1 national
2.5 fire false alarms per 1000 population local
4.1 national

Cost

£23.09 firefighter cost per person per year
£24.53 firefighter cost per person per year (national)

Chief Fire Officer

Stuart Ruff