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Hereford and Worcester Fire and Rescue Service

Hereford & Worcester Fire and Rescue Service has 27 stations with 41 fire engines strategically located across the two counties. All stations respond to emergencies 24 hours a day, 365 days a year.

The service has around 600 firefighters, supported by 20 fire control staff and approximately 100 support staff. It also hosts one of 29 national urban search and rescue specialist units.

The service receives nearly 10,000 emergency calls each year requesting assistance at a wide variety of incidents, including property and countryside fires, road traffic collisions, collapsed structures, hazardous materials and animal and water rescues. It attends just over 6,500 incidents each year – more than 125 incidents every week.

Connect with Hereford and Worcester Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Wendy Williams
    is HMI for Hereford & Worcester Fire and Rescue Service
  • HMICFRS region: The service is in HMICFRS’ Western fire region

Contact Wendy Williams

HMICFRS’ role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts

Service Area

1,514 square miles

Population

0.78m people 3% local 5 yr change

Workforce

51% wholetime 49% on-call
0.74 per 1000 population local 1 national level
22% local 5 yr change 17% national 5 yr change

Assets

27 stations 75 appliances

Incidents

2.5 fire incidents per 1000 population local 3.0 national
2.3 non-fire incidents per 1000 population local 3.1 national
4.2 false alarms per 1000 population local 4.1 national

Cost

£20,020 local per 1000 population per year £22,380 national per 1000 population per year

Fire & Rescue Chief

Nathan Travis