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in policing and fire & rescue
services to make everyone safer

Hereford and Worcester Fire and Rescue Service

Hereford & Worcester Fire and Rescue Service has 25 stations with 41 fire engines strategically located across the two counties. All stations respond to emergencies 24 hours a day, 365 days a year.

The service receives nearly 10,000 emergency calls each year requesting assistance at a wide variety of incidents, including property and countryside fires, road traffic collisions, collapsed structures, hazardous materials and animal and water rescues. It attends just over 6,500 incidents each year – more than 125 incidents every week..

The service has around 250 wholetime firefighters. It also hosts one of 29 national urban search and rescue specialist units.

Connect with Hereford and Worcester Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Wendy Williams
    is HMI for Hereford & Worcester Fire and Rescue Service
  • HMICFRS region: The service is in HMICFRS’ Western fire region

HMICFRS’ role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts – 2019/20

Service Area

42 square miles

Population

0.79m people
up3% local 5 yr change

Workforce

49% wholetime firefighters
51% on-call firefighters
0.56 per 1000 population local
0.57 national level
down14% local 5 yr change
down8% national 5 yr change

Assets

25 stations
41 fire engines

Incidents

2.2 fire incidents per 1000 population local
2.7 national
3.7 non-fire incidents per 1000 population local
3.1 national
4.2 fire false alarms per 1000 population local
4.1 national

Cost

£23.01 firefighter cost per person per year
£24.53 firefighter cost per person per year (national)

Chief Fire Officer

Jonathon Pryce