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Promoting improvements
in policing and fire & rescue
services to make everyone safer

Dorset and Wiltshire Fire and Rescue Service

The combined Dorset & Wiltshire Fire and Rescue Service came into being on 1 April 2016, and serves the local authority areas of Bournemouth, Dorset, Poole, Swindon and Wiltshire.

The service has 50 stations serving its local communities, and crews are available to respond to emergency calls 24 hours a day. Alongside emergency response, its work also focuses on prevention, protection and resilience.

In addition to tackling fires and helping people involved in road traffic collisions, the service will respond to all manner of emergencies. It has specialist teams providing rope, water and animal rescue capability, it assists with flooding incidents, and can be called on to help other agencies.

The service aims to reduce the risk of incidents happening in the first place, and works closely with partners to assist the most vulnerable in society.

Its protection department ensures that businesses and commercial premises adhere to fire safety legislation.

Connect with Dorset and Wiltshire Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Wendy Williams
    is HMI for Dorset & Wiltshire Fire and Rescue Service
  • HMICFRS region: The service is in HMICFRS’s Western fire region

Contact Wendy Williams

HMICFRS’s role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts – 2019/20

Service Area

2,370 square miles


1.50m people
up3% local 5 yr change


45% wholetime firefighters
55% on-call firefighters
0.60 per 1000 population local
0.57 national level
down2% local 5 yr change
down8% national 5 yr change


50 stations
74 fire engines


2.2 fire incidents per 1000 population local
2.7 national
2.7 non-fire incidents per 1000 population local
3.1 national
4.5 fire false alarms per 1000 population local
4.1 national


£22.08 firefighter cost per person per year
£24.53 firefighter cost per person per year (national)

Chief Fire Officer

Ben Ansell