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Dorset and Wiltshire Fire and Rescue Service

The combined Dorset & Wiltshire Fire and Rescue Service came into being on 1 April 2016, and serves the local authority areas of Bournemouth, Dorset, Poole, Swindon and Wiltshire.

The service has 50 stations serving its local communities, and crews are available to respond to emergency calls 24 hours a day. Alongside emergency response, its work also focuses on prevention, protection and resilience.

In addition to tackling fires and helping people involved in road traffic collisions, the service will respond to all manner of emergencies. It has specialist teams providing rope, water and animal rescue capability, it assists with flooding incidents, and can be called on to help other agencies.

The service aims to reduce the risk of incidents happening in the first place, and works closely with partners to assist the most vulnerable in society.

Its protection department ensures that businesses and commercial premises adhere to fire safety legislation.

Connect with Dorset and Wiltshire Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Wendy Williams
    is HMI for Dorset & Wiltshire Fire and Rescue Service
  • HMICFRS region: The service is in HMICFRS’s Western fire region

Contact Wendy Williams

HMICFRS’s role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts

Service Area

2,370 square miles


1.49m people 3% local 5 yr change


46% wholetime 54% on-call
0.80 per 1000 population local 1 national level
local 5 yr change 17% national 5 yr change


50 stations 148 appliances


2.2 fire incidents per 1000 population local 3.0 national
2.3 non-fire incidents per 1000 population local 3.1 national
4.3 false alarms per 1000 population local 4.1 national


£18,820 local per 1000 population per year £22,380 national per 1000 population per year

Fire & Rescue Chief

Ben Ansell