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Avon Fire and Rescue Service

Avon Fire & Rescue Service provides emergency and protection services to the communities of Bath & North East Somerset, Bristol, North Somerset and South Gloucestershire.

While firefighting has traditionally been at the forefront of its work, there is now also a focus on accident and emergency prevention. The service provides advice and education through events, visits, campaigns and partnership working.

The service responds to a range of incidents and emergencies from road traffic collisions and fires, to flooding and chemical spills. It works closely with the other emergency services, as well as external agencies.

The service’s headquarters is co-located alongside Avon & Somerset Constabulary in Portishead and it has 21 stations across the area. There are also six community safety centres which provide safety advice, internet access and meeting facilities free of charge to local groups. 999 emergency calls are answered by fire service control, based at Lansdown in Bath.

Connect with Avon Fire and Rescue Service

HMICFRS region and HMI

  • Her Majesty’s Inspector of Fire & Rescue Services (HMI): Wendy Williams
    is HMI for Avon Fire & Rescue Service
  • HMICFRS region: The service is in HMICFRS’ Western fire region

Contact Wendy Williams
(e-mail address)

HMICFRS’ role in inspecting this service

For over 160 years, Her Majesty’s Inspectorate of Constabulary independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts

Service Area

512 square miles


1.14m people 5% local 5 yr change


77% wholetime 23% on-call
0.69 per 1000 population local 1 national level
17% local 5 yr change 17% national 5 yr change


21 stations 72 appliances


2.6 fire incidents per 1000 population local 3.0 national
2.9 non-fire incidents per 1000 population local 3.1 national
4.9 false alarms per 1000 population local 4.1 national


£21,350 Firefighter cost per 1000 population per year £22,380 Firefighter cost per 1000 population per year (national)

Chief Fire Officer

Mick Crennell