Police forces previously in Engage

Cleveland Police

Moved out of Engage

September 2023

Reasons

  • improving the co-ordination of prevention activity with the aim of reducing crime and anti-social behaviour;
  • making better use of problem-solving techniques to make communities safer and reduce the force’s demand;
  • better understanding of demand through comprehensive demand analysis; and
  • fully coordinating financial and workforce plans to make sure resources are aligned to force priorities.

Entered Engage

2019

Reasons

  • The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling.
  • Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk.
  • Cleveland Police doesn’t adequately understand the demand it faces. A thorough understanding of demand is required to underpin all strategic planning. This failure means it doesn’t have coherent workforce and financial plans to meet demand and deliver the necessary outcomes.
  • Cleveland Police doesn’t adequately engage with local communities. This lack of engagement means that public expectations don’t sufficiently influence force priorities and changes to the services it provides. The public also has a limited role in scrutinising the force and helping it to improve.
  • Many senior leaders (superintending and chief officer ranks, and senior police staff managers) aren’t consistently demonstrating ethical behaviour. The inappropriate behaviour of these leaders within Cleveland Police is so profound that it is affecting the efficiency and effectiveness of the force.
  • Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them.

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Gloucestershire Constabulary

Moved out of Engage

September 2023

Reasons

  • significantly improving the identification and risk assessment of vulnerability;
  • improving the quality of investigations and consistently updating victims;
  • improving the planning and processes around finance and the management of resources; and
  • more accurately recording crime.

Entered Engage

2021

Reasons

  • The need to review and monitor its call-taking capacity, capability and processes to help it better manage demand.
  • The inconsistent application of an effective THRIVE (threat, harm, risk, investigation, vulnerability and engagement) risk assessment by call handlers, accompanied by the absence of victim needs assessments and the limited extent to which repeat victims are identified and recorded, potentially leaves victims at risk.
  • Gloucestershire Constabulary is failing to record domestic abuse, behavioural crimes, and crimes linked to anti-social behaviour.
  • The force needs to make sure that crimes are investigated effectively.

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Greater Manchester Police

Moved out of Engage

October 2022

Reasons

  • responding appropriately to the public and vulnerable people, including answering calls more quickly;
  • better understanding its performance and the capability and capacity of its workforce, and providing better support for officers and staff;
  • halving the number of open investigations, giving officers more time to focus on bringing offenders to justice; and
  • more accurately recording crime.

Entered Engage

2020

Reason

  • Greater Manchester Police was failing to respond appropriately to some people who are vulnerable and at risk. This meant that it was missing some opportunities to safeguard victims and secure evidence at the scene. This service failure gave cause for concern about public safety in Greater Manchester.

Related news and publications

Police forces currently in Engage

Note: HMICFRS began publicising when forces went into and out of Engage in June 2022. Forces which came out of Engage before June 2022 will not appear on this page.