Police forces in Engage

Cleveland Police

Entered Engage

2019

Reasons

  1. The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling.
  2. Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk.
  3. Cleveland Police doesn’t adequately understand the demand it faces. A thorough understanding of demand is required to underpin all strategic planning. This failure means it doesn’t have coherent workforce and financial plans to meet demand and deliver the necessary outcomes.
  4. Cleveland Police doesn’t adequately engage with local communities. This lack of engagement means that public expectations don’t sufficiently influence force priorities and changes to the services it provides. The public also has a limited role in scrutinising the force and helping it to improve.
  5. Many senior leaders (superintending and chief officer ranks, and senior police staff managers) aren’t consistently demonstrating ethical behaviour. The inappropriate behaviour of these leaders within Cleveland Police is so profound that it is affecting the efficiency and effectiveness of the force.
  6. Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them.

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Gloucestershire Constabulary

Entered Engage

2021

Reasons

  1. The need to review and monitor its call-taking capacity, capability and processes to help it better manage demand.
  2. The inconsistent application of an effective THRIVE (threat, harm, risk, investigation, vulnerability and engagement) risk assessment by call handlers, accompanied by the absence of victim needs assessments and the limited extent to which repeat victims are identified and recorded, potentially leaves victims at risk.
  3. Gloucestershire Constabulary is failing to record domestic abuse, behavioural crimes, and crimes linked to anti-social behaviour.
  4. The force needs to make sure that crimes are investigated effectively.

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Greater Manchester Police

Entered Engage

2020

Reason

  1. Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester.

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Metropolitan Police

Entered Engage

2022

Reasons

The Metropolitan Police Service (MPS) move to the engage phase of monitoring follows substantial and persistent concerns about several aspects of performance. Examples include:

  1. MPS’ counter-corruption arrangements and other matters related to the findings of the Daniel Morgan Independent Panel.
  2. Systemic concerns identified in the most recent (as yet unpublished) PEEL inspection.
  3. Risks associated with the forthcoming implementation of two major IT programmes.
  4. Several high-profile incidents that raise ongoing concerns about the force’s performance, or that are likely to have a chilling effect on public trust and confidence in the MPS.

Related reports

Staffordshire Police

Entered Engage

2022

Reasons

  1. The force needs to improve how it identifies and assesses vulnerability at first point of contact.
  2. The force needs to make sure that it carries out effective investigations and that it gives victims the support they need.

Related reports

Wiltshire Police

Entered Engage

2022

Reasons

  1. The force is failing to understand and promptly identify vulnerability at first point of contact.
  2. The force does not adequately protect those who are vulnerable from harm to an acceptable standard.
  3. Wiltshire Police does not have adequate strategic plans in place.

Related report