North Wales Police: Crime Data Integrity inspection 2017 (8044)

The force should take steps to identify and address gaps in its systems and processes within its communications centre for identifying and recording all reports of crime. This work should include: ◦a review of the incident types used in ICAD – the force’s incident management system – to make it clearer that the call involves the commission of a crime;◦a review of the capacity of communication centre supervisors to provide adequate quality assurance of crime-recording decisions when closing incident logs; and◦a review of the capacity of the IST to record all crimes within the timescales of the HOCR.

[on]7th September 2017 [status]awaiting-review[/status][/on]