Skip to content

West Mercia 2017

Read more about West Mercia 2017

This is HMICFRS’ fourth PEEL (police effectiveness, efficiency and legitimacy) assessment of West Mercia Police. PEEL is designed to give the public information about how their local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year. The assessment is updated throughout the year with our inspection findings and reports.

The extent to which the force is effective at keeping people safe and reducing crime is not yet graded.

The extent to which the force is efficient at keeping people safe and reducing crime is good.

The extent to which the force is legitimate at keeping people safe and reducing crime is not yet graded.

The efficiency inspection findings are published below.

Wendy Williams, Her Majesty’s Inspector of Constabulary

Contact Wendy Williams

HMI's observations

My overall assessment of West Mercia’s performance will be published in spring 2018, following the publication of the legitimacy and effectiveness inspections in December 2017 and March 2018, respectively.

Effectiveness

How effective is the force at keeping people safe and reducing crime?

To be graded
View the five questions for effectiveness

Efficiency

How efficient is the force at keeping people safe and reducing crime?

Last updated 09/11/2017
Good

West Mercia Police is judged to be good in the efficiency with which it keeps people safe and reduces crime. Our overall judgment this year is the same as last year. The force is judged to be good in its understanding of demand; its use of resources to manage demand is assessed to be good; and its planning for future demand is also judged to be good.

West Mercia Police has a good understanding of current and likely future demand and continually assesses its ability to respond effectively. Its strategic alliance with Warwickshire Police is a strength that has enabled both forces to make considerable savings. Forthcoming developments include the introduction of new control rooms, supported by advances in technology that include new command and control, intelligence and mobile data systems. These developments are timely, because the force is experiencing operational pressures within its control rooms, leading to inefficient processes for call-handling and crime management. The force is refining its new investigative model to improve how it manages crimes and transfer of investigations to officers with the right skills.

The force’s change programme is subject to firm governance, increasing the likelihood of benefits being realised and avoiding unintended consequences. The force exposes itself to external scrutiny to provide further validation and it engages with its workforce well, allowing officers and staff to influence future changes. There is a strong commitment to leadership development and the force’s new approach to talent management offers a good opportunity to identify and develop the most talented members of its workforce. Across the strategic alliance, there are mature arrangements in place supporting partnership work, and its change programme is ambitious and innovative.

View the three questions for efficiency

Legitimacy

How legitimate is the force at keeping people safe and reducing crime?

To be graded
View the three questions for legitimacy

Other inspections

How well has the force performed in our other inspections?

In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections (for instance, our 2016 leadership assessment); others are joint inspections.

Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.

Key facts

Force Area

2860 square miles

Population

1.24m people 6% local 10 yr change

Workforce

75% frontline 78% national level
3 per 1000 population 3.6 national level
16% change in local workforce since 2010 15% national change since 2010

Victim-based crimes

0.05 per person 0.06 national level
Local 5 year trend (no change) National 5 year trend (no change)

Cost

45p per person per day local 55p per person per day national

Points of context provided by the force

  • West Mercia and Warwickshire police forces continue to work in close alliance to meet the challenges of reduced budgets and achieve the shared vision of Protecting people from harm.
  • West Mercia Police has a transformational change programme for 2020; taking account of future demand, to be innovative and people focused, working with partners, and producing a new investigative model.

Police and crime plan priorities

I delivered a clear vision for a safer West Mercia during my election campaign. This is the vision the public voted for, it is the vision contained within my Safer West Mercia plan, and it is the vision I will work hard to deliver.

My vision for a safer West Mercia is:

  • Putting victims and survivors first.
  • Building a more secure West Mercia.
  • Reforming West Mercia.
  • Reassuring West Mercia’s communities.