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Staffordshire 2017

Read more about Staffordshire 2017

This is HMICFRS’ fourth PEEL (police effectiveness, efficiency and legitimacy) assessment of Staffordshire Police. PEEL is designed to give the public information about how their local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year. The assessment is updated throughout the year with our inspection findings and reports.

The extent to which the force is effective at keeping people safe and reducing crime is not yet graded.

The extent to which the force is efficient at keeping people safe and reducing crime is good.

The extent to which the force is legitimate at keeping people safe and reducing crime is not yet graded.

The efficiency inspection findings are published below.

Wendy Williams, Her Majesty’s Inspector of Constabulary

Contact Wendy Williams

HMI's observations

My overall assessment of Staffordshire’s performance will be published in spring 2018, following the publication of the legitimacy and effectiveness inspections in December 2017 and March 2018, respectively.


How effective is the force at keeping people safe and reducing crime?

To be graded
View the five questions for effectiveness


How efficient is the force at keeping people safe and reducing crime?

Last updated 09/11/2017

Staffordshire Police is judged to be good in the efficiency with which it keeps people safe and reduces crime. Our overall judgment this year is the same as last year. The force has maintained a good understanding of demand; its use of resources to manage demand is judged to be good; and it is judged to require improvement for its planning for future demand.

Staffordshire Police has been assessed as good in the efficiency with which it keeps people safe and reduces crime. The force has effective methods of understanding the current level of demand on its services and likely changes to demand. However, the basis of evidence from which it draws this understanding is only partially complete. As some calls from the public go unanswered, it cannot reliably quantify the complete demand for its services. Mapping of the main business processes is providing a firm foundation for the force’s proposed new operating model. This will help Staffordshire Police to makes changes and operate more efficiently.

The force is developing its knowledge of the skills and capabilities of both the workforce and its leaders. It has changed the promotions processes, for example, to gear them more precisely towards those skills that the force requires. However, Staffordshire Police could do more to develop talent and open up career opportunities. The force has taken into account both national and local policing priorities in allocating resources intelligently to different areas. It continues to demonstrate a strong commitment to joint work with public and private-sector partners. It is open also to collaborating with other police forces where the benefits of this are clear.

While Staffordshire Police has made significant progress in developing its plans, further work is required. Its plans to secure those savings necessitated by budgetary constraints are not developed fully. The force must make sure that its plans for the future are underpinned by a more accurate understanding of the demands it is likely to face.

View the three questions for efficiency


How legitimate is the force at keeping people safe and reducing crime?

To be graded
View the three questions for legitimacy

Other inspections

How well has the force performed in our other inspections?

In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections (for instance, our 2016 leadership assessment); others are joint inspections.

Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.

Key facts

Force Area

1048 square miles


1.11m people 5% local 10 yr change


78% frontline 78% national level
2.8 per 1000 population 3.6 national level
18% change in local workforce since 2010 15% national change since 2010

Victim-based crimes

0.05 per person 0.06 national level
Local 5 year trend (no change) National 5 year trend (no change)


45p per person per day local 55p per person per day national

Points of context provided by the force

  • Safeguarding the most vulnerable remains a priority. There has been investment to better understand and address emerging and hidden threats.
  • A new operating model will underpin the radical transformation required to fulfil the joint (force and OPCC) vision 2020.

Police and crime plan priorities

The police and crime commissioner was unable to supply a summary of his priorities for the force area, please refer to the police and crime commissioner’s website for more details.