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North Yorkshire 2017

Read more about North Yorkshire 2017

This is HMICFRS’ fourth PEEL (police effectiveness, efficiency and legitimacy) assessment of North Yorkshire Police. PEEL is designed to give the public information about how their local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year. The assessment is updated throughout the year with our inspection findings and reports.

The extent to which the force is effective at keeping people safe and reducing crime is not yet graded.

The extent to which the force is efficient at keeping people safe and reducing crime requires improvement.

The extent to which the force is legitimate at keeping people safe and reducing crime is not yet graded.

The efficiency inspection findings are published below.

Michael Cunningham, Her Majesty’s Inspector of Constabulary

Contact Michael Cunningham

HMI's observations

My overall assessment of North Yorkshire’s performance will be published in spring 2018, following the publication of the legitimacy and effectiveness inspections in December 2017 and March 2018, respectively.

Effectiveness

How effective is the force at keeping people safe and reducing crime?

To be graded
View the five questions for effectiveness

Efficiency

How efficient is the force at keeping people safe and reducing crime?

Last updated 09/11/2017
Requires improvement

North Yorkshire Police is judged to require improvement in the efficiency with which it keeps people safe and reduces crime. This is not consistent with last year’s assessment, when the force was assessed as good for efficiency overall. The force’s understanding of demand is judged to require improvement; it is judged to require improvement for its use of resources to manage demand; and it is assessed to require improvement for its planning for future demand.

North Yorkshire Police is judged to require improvement in how it understands the demand for its services. The force has a good understanding of current demand, gathering and analysing data from a variety of sources. It is enhancing this through a review of its response services to provide a more sophisticated understanding of how best to allocate its workforce according to demand. While the force is increasing its understanding of future demand, it could do more to understand its growing communities, such as eastern European communities, and how it needs to develop its policing services and skills for the future. It also needs to do more work to understand and reduce inefficient processes.

North Yorkshire Police has a good understanding of the skills and capability of its workforce and the skills and experience that it needs to maintain a skilled workforce. The force has plans to recruit and fill identified workforce gaps in the future. While it is seeking to enhance the way it works with other organisations, it does need to address the problem of the negative impact that working with some other organisations, such as the Yorkshire Ambulance Service, is having. This is increasing demand on police time. It also needs to improve how it implements its plans for the introduction of new technology as it has experienced significant delays in providing frontline staff with new ICT. Because of such delays, the force’s plans are not as advanced or innovative as in some other police forces. The force’s financial plans are aligned with its workforce plans and it has change plans designed to meet future public expectations. Despite having a good record of making savings, the force still has a significant financial challenge ahead to meet the predicted shortfall in its budget from 2019/20.

View the three questions for efficiency

Legitimacy

How legitimate is the force at keeping people safe and reducing crime?

To be graded
View the three questions for legitimacy

Other inspections

How well has the force performed in our other inspections?

In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections (for instance, our 2016 leadership assessment); others are joint inspections.

Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.

Key facts

Force Area

3208 square miles

Population

0.81m people 5% local 10 yr change

Workforce

75% frontline 78% national level
3.2 per 1000 population 3.6 national level
9% change in local workforce since 2010 15% national change since 2010

Victim-based crimes

0.04 per person 0.06 national level
Local 5 year trend (no change) National 5 year trend (no change)

Cost

48p per person per day local 55p per person per day national

Points of context provided by the force

  • This large region includes city-type demand in urban centres, but is mainly rural, giving rise to the country’s largest dedicated Rural Task Force.
  • Neighbourhood policing is a core focus, and the number of frontline officers and PCSOs is increasing in areas where community demand is highest.

Police and crime plan priorities

North Yorkshire is one of the safest places in England, but we must always strive to improve.

My strategic priorities therefore seek to drive the improvement of outcomes across the board, especially in the protection of the most vulnerable in our society, customer service and primary prevention.

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To achieve this we must ensure our frontline officers and staff have the best support and capability to undertake their duties, and we must more effectively collaborate with our partners to improve how we deliver services and generate efficiencies that can be reinvested elsewhere.

We will be focusing on providing an exceptional local service, using the whole policing family, and empowering communities to be more involved in achieving their own visions for their futures.

When something does go wrong, the public can expect an effective and compassionate customer service, with outstanding support services to help them cope and recover.