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Greater Manchester 2017

Read more about Greater Manchester 2017

This is HMICFRS’ fourth PEEL (police effectiveness, efficiency and legitimacy) assessment of Greater Manchester Police. PEEL is designed to give the public information about how their local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year. The assessment is updated throughout the year with our inspection findings and reports.

The extent to which the force is effective at keeping people safe and reducing crime is not yet graded.

The extent to which the force is efficient at keeping people safe and reducing crime is not graded.

The extent to which the force is legitimate at keeping people safe and reducing crime is not yet graded.

The efficiency inspection findings are published below.

Michael Cunningham, Her Majesty’s Inspector of Constabulary

Contact Michael Cunningham

HMI's observations

My overall assessment of Greater Manchester’s performance will be published in spring 2018, following the publication of the legitimacy and effectiveness inspections in December 2017 and March 2018, respectively.


How effective is the force at keeping people safe and reducing crime?

To be graded
View the five questions for effectiveness


How efficient is the force at keeping people safe and reducing crime?

Last updated 09/11/2017
Not being graded

After the terrorist attack in Manchester on 22 May 2017, HMICFRS decided jointly with Greater Manchester Police that we would not undertake our early June inspection fieldwork.

HMICFRS later completed a limited inspection, which included a series of interviews and visits to operational departments and police stations. Our inspection was sufficient to allow us to report on the efficiency of Greater Manchester Police and to provide a descriptive assessment, although not to make a graded judgment.

Greater Manchester Police has a comprehensive understanding of the demand for its services, including more complex demand and demand less likely to be reported to the police, which is enriched by information from other organisations it works with. The force has good systems in place to understand and monitor the consequences of change, although it could do more to promote innovation from its workforce.

The force has a good understanding of the skills, capabilities and behaviours it needs within its workforce, both now and in the future. However, it needs to do more to fully understand the skills and capabilities that it has at present, so that it can identify and fill any gaps. The force understands the skills and capabilities of its leaders, but it could improve how it identifies and develops the talent it has, including through effective succession planning.

Greater Manchester Police prioritises 999 and 101 calls well, and has systems in place to prioritise different demand at both the strategic and operational level. However, it should improve the consistency with which it identifies incidents as being suitable for resolution without deployment. The force has a strong commitment to working collaboratively, particularly with other public sector organisations in Greater Manchester, and it understands the benefits of these arrangements. The force looks proactively for new opportunities to improve its services.

The force has a good understanding of likely changes in future demand, which it has developed in conjunction with academic analysis of historic demand. It has good plans for the future that are based on sound and prudent assumptions.

View the three questions for efficiency


How legitimate is the force at keeping people safe and reducing crime?

To be graded
View the three questions for legitimacy

Other inspections

How well has the force performed in our other inspections?

In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections (for instance, our 2016 leadership assessment); others are joint inspections.

Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.

Key facts

Force Area

493 square miles


2.73m people 8% local 10 yr change


79% frontline 78% national level
4 per 1000 population 3.6 national level
16% change in local workforce since 2010 15% national change since 2010

Victim-based crimes

0.07 per person 0.06 national level
Local 5 year trend (no change) National 5 year trend (no change)


57p per person per day local 55p per person per day national

Points of context provided by the force

  • Greater Manchester Police deals with more priority incidents relative to population than any other force and there is growing complexity in investigations and safeguarding.
  • Greater Manchester Police is working with other agencies to deliver more integrated public services and safeguarding across Greater Manchester, improving services while meeting budget reductions.

Police and crime plan priorities

My guiding principle is to bring people together in partnership to make our diverse communities safer.

That means ensuring agencies and organisations are effectively collaborating to ensure local people are getting the best possible service, while giving communities a voice in the safety of their neighbourhoods.

Read More

My refreshed Police and Crime Plan 2016-17 builds on this foundation, setting out the key priorities for community safety as we prepare for the transfer of powers to the newly elected Mayor of Greater Manchester in May 2017.

The plan takes account of emerging issues and challenges facing modern policing, setting out six priorities, with partnership working, protecting vulnerable people and putting victims first at its heart:

  • Tackling crime and anti-social behaviour
  • Putting victims at the centre
  • Protecting vulnerable people
  • Dealing with terrorism, serious organised crime and maintaining public safety
  • Investing in and delivering high quality policing services
  • Building and strengthening partnerships