City of London 2017Read more about City of London 2017
This is HMICFRS’ fourth PEEL (police effectiveness, efficiency and legitimacy) assessment of City of London Police. PEEL is designed to give the public information about how their local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year. The assessment is updated throughout the year with our inspection findings and reports.
The extent to which the force is effective at keeping people safe and reducing crime is not yet graded.
The extent to which the force is efficient at keeping people safe and reducing crime is good.
The extent to which the force is legitimate at keeping people safe and reducing crime is not yet graded.
The efficiency inspection findings are published below.
Matt Parr, Her Majesty’s Inspector of Constabulary
My overall assessment of City of London’s performance will be published in spring 2018, following the publication of the legitimacy and effectiveness inspections in December 2017 and March 2018, respectively.
How effective is the force at keeping people safe and reducing crime?
How efficient is the force at keeping people safe and reducing crime?
City of London Police is judged to be good in the efficiency with which it keeps people safe and reduces crime. This is an improvement on the overall judgment last year, when the force was judged as requiring improvement. The force’s understanding of demand for its services is good; its planning for the future is also good; but its use of resources to manage demand still requires improvement.
Overall, City of London Police is good in how efficient it is at keeping people safe and reducing crime. Through the introduction of its strategic threat and risk assessment (STRA) process, the force has improved considerably its understanding of both current demand, and demand less likely to be reported to the police. It has good structures in place for receiving feedback from its workforce about its efficiency, but it should do more to understand how inefficient processes create demand. It also needs to continue the work it has done since 2016 to achieve the full benefits of the change programmes that are already under way.
The force needs to improve how it uses its resources. Until a full skills audit of its workforce is completed (at the time of inspection this was due in October 2017) it cannot fully understand or plan for the gaps in its current capability. The force also needs to complete work to understand the levels of service that can be provided at different levels of cost. However, the force is one of only a few to take the positive action to recruit externally to provide skills and capabilities it lacks. It is developing an understanding of the leadership skills and gaps in its workforce.
City of London Police is good at planning for the future. The force’s plans have developed significantly since last year and although it is reliant on the City of London Corporation to underwrite this year’s budget, it is investing in infrastructure to make savings for the future. The force’s understanding of how technology can benefit policing, and criminals, particularly in fraud and internet-based crime, is outstanding. So too is the force’s understanding of what the public wants and how this expectation is changing.
How legitimate is the force at keeping people safe and reducing crime?
How well has the force performed in our other inspections?
In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections (for instance, our 2016 leadership assessment); others are joint inspections.
Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.