North Yorkshire 2016Read more about North Yorkshire 2016
This is HMIC’s third PEEL (police effectiveness, efficiency and legitimacy) assessment of North Yorkshire Police. PEEL is designed to give the public information about how their local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year. The assessment is updated throughout the year with our inspection findings and reports.
The extent to which the force is effective at keeping people safe and reducing crime: not yet graded.
The extent to which the force is efficient at keeping people safe and reducing crime is: good.
The extent to which the force is legitimate at keeping people safe and reducing crime is: good.
The efficiency and legitimacy inspection findings are published below. My overall assessment of North Yorkshire’s performance will be published in spring 2017.
Michael Cunningham, Her Majesty’s Inspector of Constabulary
How effective is the force at keeping people safe and reducing crime?
PEEL assessments are updated throughout the year, as the results of the different inspections and data collections become available. The graded judgments for effectiveness will be published in March 2017. See last year’s assessment of the force’s effectiveness.
How efficient is the force at keeping people safe and reducing crime?
North Yorkshire Police has been assessed as good in respect of the efficiency with which it keeps people safe and reduces crime.
HMIC found North Yorkshire Police to have a very good understanding of present demand and a good understanding of potential future demand. The force is developing a systematic approach to understanding demand more fully and managing it more effectively, as well as developing its ability to undertake predictive analysis. The force uses its operating model to allocate available resources to force and national priorities, taking account of known and predicted levels of demand. At the operational level, the force uses an assessment process in the control room that helps officers and staff identify the most appropriate response to each incident. The use of this assessment process is also being extended to officers and staff on the front line.
The force’s medium-term financial and people plans are well aligned with the force’s analysis of demand. Governance arrangements are in place to enable management and monitoring of the finance and people plans. Internal and external audit arrangements are in place and provide a high level of confidence that the force will implement these plans successfully.
How legitimate is the force at keeping people safe and reducing crime?
North Yorkshire Police is good in respect of the legitimacy with which it keeps people safe and reduces crime.
North Yorkshire Police has been assessed as good in respect of the legitimacy with which it keeps people safe and reduces crime. North Yorkshire Police is good at treating the people it serves and its workforce with fairness and respect and at promoting ethical and lawful behaviour. The culture of the organisation reflects this through fair and respectful treatment of people, and ethical, lawful approaches to integrity. The organisation’s fair and respectful treatment of its workforce and concern for its welfare and wellbeing also demonstrate this. Senior leaders actively promote the force’s values, and the workforce is positive about the force’s culture.
North Yorkshire Police is good at treating the people it serves with fairness and respect. Its values are underpinned by the Code of Ethics and are widely understood across the force. North Yorkshire Police seeks and acts on feedback from the public.
The force is good at ensuring that its workforce behaves ethically and lawfully; it has comprehensive vetting arrangements and regularly reinforces standards of acceptable behaviour. It publishes the outcome of gross misconduct cases and provides comprehensive details of gifts and hospitality received by its officers and staff.
The force is good at treating its workforce with fairness and respect. It understands problems that affect the perception of fair treatment and wellbeing of the workforce. The force monitors and analyses data in respect of complaints, compliments, misconduct, grievances and diversity. The force responded well to the findings of its wellbeing survey and introduced a new individual performance development review in April 2016.
How well has the force performed in our other inspections?
In addition to the three core PEEL pillars, HMIC carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections (for instance, our 2016 leadership assessment); others are joint inspections.
Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.
Police leadership is crucial in enabling a force to be effective, efficient and legitimate. This inspection focused on how a force understands, develops and displays leadership through its organisational development.
North Yorkshire Police has made a clear commitment, in its people strategy, to valuing and developing its workforce, and has set clear expectations for its leaders at all ranks and grades. It uses a number of methods to promote the standards it expects from its leaders across the whole workforce. The force has introduced a series of leadership engagement events, which allow the chief officer team to communicate directly with managers at sergeant, inspector and police staff equivalent levels, resolving a shortcoming which was identified in HMIC’s PEEL leadership inspection in 2015. Police staff and officers have a clear understanding of what is expected from the force’s leaders and feel comfortable challenging the more senior staff.
Senior leaders in North Yorkshire Police have a very good understanding of the leadership capabilities throughout the organisation. The force uses a broad range of methods to develop leadership capability. The force recognises and develops the leadership skills of its own workforce, but it also seeks to attract new people. The force is one of only a few that have selected a candidate for Direct Entry at superintendent level.
This section sets out the reports published by HMIC this year that help to better understand the performance of North Yorkshire Police.